> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/integrations/alert-source-integrations-native/instana.md).

# Instana

Get alerts from Instana into Squadcast

Follow the steps below to configure a service so as to extract its related alert data from Instana.

Squadcast will then process this information to create incidents for this service as per your preferences.

### Using Instana as an Alert Source in Squadcast

1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-4fbd74e7ca0b30173c47a1d58ed6a0804a0465aa%2FAlert_Sources.png?alt=media\&token=aaca6610-9d18-4dd4-9cf5-320042f326f1)

2\. Select **Instana**. Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-in-instana) it within **Instana.** Finish by clicking **Add Alert Source** -> **Done.**

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-f525db5531638ed9740267753d6c84e7f34500a5%2FInstana.png?alt=media\&token=b02025a1-f4f5-452a-a3d3-52e1710b2622)

{% hint style="warning" %}
**Important:**

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
{% endhint %}

### Create a Squadcast Webhook in Instana

{% hint style="info" %}
**Pre-Requisites:**

1\. You need have Instana agent setup on your host. Refer [Agent Setup](https://docs.instana.io/quick_start/agent_setup/).\
2\. You need to have Alerting configured in Instana as per your requirements. Refer [Alerting](https://docs.instana.io/quick_start/alerting/)
{% endhint %}

1.Login to your Instana web dashboard and click on **Settings** button on the sidebar.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-b712a982cf34a4637ff300cec065de18599ba6d8%2Finstana_2.png?alt=media)

2.Select the **Team Settings** tab.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-02a24e67f3c586e706d1f1402b821dd44fd3e2c5%2Finstana_3.png?alt=media)

3.Go to **Alert Channels** in **EVENTS & ALERTS** section.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-54e453f87e9de7e36960bb41b8190ba5d2bea580%2Finstana_4.png?alt=media)

1. Click on **Add Alert Channel**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-85c980b7e92942deaa411b610fa8c7cfbe4d02ee%2Finstana_5.png?alt=media\&token=2ac73ac2-8cbe-4b82-ab51-977f1e73413c)

5.Select **Webhooks** option.

6.Enter a suitable Name for the webhook and paste the webhook URL copied from the Squadcast dashboard in the **Webhook URLs** field. Then click on **Create**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-b2a0ec43a9eee1103db6fe6cfb6e05b9fe7af1c8%2Finstana_6.png?alt=media\&token=ac08204f-c330-4bcc-a19e-00140538c03d)

7.Now, go to **Alerts**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-535c50685bdcca99725316924fe62aada648b850%2Finstana_7.png?alt=media)

8.If you have't set up any alerts, refer to the Instana documentation to for [Alerting](https://docs.instana.io/quick_start/alerting/). Once you have an alert setup, click on it.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-1915448add497271e31bab974752cd7e4f7d095b%2Finstana_8.png?alt=media\&token=da9ff8fc-26e3-4ede-b776-66e6c3f97c7c)

9.Scroll down to **4. Alerting** section and click on **Add Alert Channels**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-ca76781a900188044cf3c87a92b8c5683ee9cde9%2Finstana_9.png?alt=media)

10.Tick the Squadcast webhook alert channel that you had set up in the earlier steps, and click on **Add Channel**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-c2de06250da1015f43cf59ff3149fae4fe9bc52f%2Finstana_10.png?alt=media\&token=7434b739-f2c0-43c8-993c-83db5a0bec81)

11.Finally, click on the **Save** button.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-98f42e8b5f88448bfbb62a080f6cf20b4dfecaff%2Finstana_11.png?alt=media\&token=5a9e8f1b-ccc4-4b60-bb9c-1944e56c2fe6)

Now, whenever Instana sends an alert with status **OPENED** on the Squadcast webhook, an Incident gets created in Squadcast. Similarly, when Instana sends an alert with status **CLOSED** on the Squadcast webhook, the corresponding triggered incident in Squadcast gets resolved.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*