> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/incident-list/snooze-incidents.md). # Snooze Incidents You can choose to snooze incident notifications for incidents with lower priority and a flexible timeline. By snoozing the incident, all scheduled notifications for that specific incident will be halted and canceled. Users will not receive any notifications during the snooze period.

## Points to Note * The Incident can be snoozed for a maximum of 24 hours. * When the snooze timer ends, the incident will be assigned to the user who snoozed the incident. * Incidents can be snoozed multiple times but users cannot snooze an incident when the snooze timer is running. * Users can unsnooze the incident anytime and the incident can be reassigned to * A user who snoozed the incident * A user who is currently performing the unsnoozing action * Different User/Squad/Escalation Policy {% hint style="info" %} **Note:** Incidents will be unsnoozed automatically when the incident states are changed/when the incident is reassigned. {% endhint %} ## Snooze an Incident ### From the Incident List Page To snooze an incident from the incident list page, 1. Navigate to the **Incident List page** -> Hover over the incident you wish to snooze. 2. Select **Snooze** -> From the dropdown you can choose one of the options and the incident will be snoozed for the selected hour(s).

Image. Snooze incident from the incident list page

### From the Incident Details Page To snooze the incident from the incident details page, 1. Navigate to the **Incident Details page** -> Click on **Snooze**. 2. Select the Snooze duration from the dropdown. That’s it Incident will be snoozed for the selected hour(s).

Image. Snooze incidents from the incident details page

## Unsnooze an Incident ### From the Incident List Page To unsnooze a snoozed incident, 1. Hover over the snoozed incident -> Select **Unsnooze.** 2. Select one of the options shown on the side panel and click **Unsnooze and Reassign.**

### From the Incident Details Page To unsnooze an incident from the incident details page, 1. Navigate to the incident details page -> Click on **Unsnooze.** 2. Select one of the options shown on the side panel and click **Unsnooze and Reassign.**

{% hint style="info" %} **Note**: Please note that the actions related to unresolved incidents will not be executed for incidents that have been snoozed. {% endhint %} *Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.* --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://support.incidents.cloud.solarwinds.com/incident-list/snooze-incidents.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.