# HaloPSA
[HaloPSA](https://halopsa.com/) is an All-in-One PSA Software for service providers.
Route detailed alerts from HaloPSA to the right users in Squadcast.
### Using HaloPSA as an Alert Source
1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.
2\. Select **HaloPSA.** Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-in-halopsa) it within **HaloPSA.** Finish by clicking **Add Alert Source** -> **Done.**
{% hint style="warning" %}
**Important:**
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
{% endhint %}
## Create a Squadcast Webhook Alert in HaloPSA
**(1)** Login to your HaloPSA dashboard. Under the **Configuration** tab, select **Integrations** and click on **Webhooks**
**(2)** Click on **New**. Put in the **Webhook Name** and paste the previously copied Squadcast Webhook URL in the **Payload URL** place holder. Select **Standard Webhook** as the **Webhook Type** and **Post** as **Method**. Select **application/json** as **Content Type** and **No authentication** as **Authentication** and check **Enabled** checkbox.
**(3)** Click on **Add +**. Put in **New Ticket Logged** and **Closed** as Events. Then click on **Save**
That's it, you are good to go! Your HaloPSA integration is now complete.
Whenever HaloPSA fires an alert, an incident will be created in Squadcast for it. Also, when the ticket is **Closed** in HaloPSA, the corresponding incident gets **auto-resolved** in Squadcast.
*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*
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