# Instana

Follow the steps below to configure a service so as to extract its related alert data from Instana.

Squadcast will then process this information to create incidents for this service as per your preferences.

### Using Instana as an Alert Source in Squadcast

1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.

![](/files/ej4AI9zpOyFu5NZJCbwC)

2\. Select **Instana**. Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-in-instana) it within **Instana.** Finish by clicking **Add Alert Source** -> **Done.**

![](/files/wBHV4xDoG3qemqWnaNgg)

{% hint style="warning" %}
**Important:**

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
{% endhint %}

### Create a Squadcast Webhook in Instana

{% hint style="info" %}
**Pre-Requisites:**

1\. You need have Instana agent setup on your host. Refer [Agent Setup](https://docs.instana.io/quick_start/agent_setup/).\
2\. You need to have Alerting configured in Instana as per your requirements. Refer [Alerting](https://docs.instana.io/quick_start/alerting/)
{% endhint %}

1.Login to your Instana web dashboard and click on **Settings** button on the sidebar.

![](/files/bKiZa60OHFxdElAAmpc8)

2.Select the **Team Settings** tab.

![](/files/UDkXLYdUYyzuVZ6stxdW)

3.Go to **Alert Channels** in **EVENTS & ALERTS** section.

![](/files/Fb7gbviz9TBAV5V61Bsn)

1. Click on **Add Alert Channel**.

![](/files/O04Pwhl6Q89ZZWPkmf4X)

5.Select **Webhooks** option.

6.Enter a suitable Name for the webhook and paste the webhook URL copied from the Squadcast dashboard in the **Webhook URLs** field. Then click on **Create**.

![](/files/Q1c6bXz4Ta9FiLsfPV94)

7.Now, go to **Alerts**.

![](/files/rk6jqXwQGShEN1zQmwHw)

8.If you have't set up any alerts, refer to the Instana documentation to for [Alerting](https://docs.instana.io/quick_start/alerting/). Once you have an alert setup, click on it.

![](/files/dpjodQLn14zdlY0DPQIn)

9.Scroll down to **4. Alerting** section and click on **Add Alert Channels**.

![](/files/7HtTVaw7WjubHlLESbwb)

10.Tick the Squadcast webhook alert channel that you had set up in the earlier steps, and click on **Add Channel**.

![](/files/e1DTJ3AiwHKhEK3fCLVk)

11.Finally, click on the **Save** button.

![](/files/AQwsO6RtbLp8UfBiBqol)

Now, whenever Instana sends an alert with status **OPENED** on the Squadcast webhook, an Incident gets created in Squadcast. Similarly, when Instana sends an alert with status **CLOSED** on the Squadcast webhook, the corresponding triggered incident in Squadcast gets resolved.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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# Agent Instructions: Querying This Documentation

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