> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/integrations/alert-source-integrations-native/jira_server_alert_source.md).

# Jira Server Alert Source

Follow the steps below to configure a service so as to push related alert data from Jira onto Squadcast.

Squadcast will then process this information to create incidents for this service as per your preferences.

{% hint style="info" %}
**Pre-requisites**

1. A valid Squadcast Pro or Enterprise subscription
2. A user account in JIRA Server with Administrator privileges
   {% endhint %}

### Using Jira as an Alert Source in Squadcast

1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.

![](/files/ej4AI9zpOyFu5NZJCbwC)

2\. Select **Jira Server**. Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-in-jira-server) it within **Jira Server.** Finish by clicking **Add Alert Source** -> **Done.**

![](/files/ytnsLKlGx1tr3MOcW4Ud)

{% hint style="warning" %}
**Important:**

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
{% endhint %}

### Create a Squadcast Webhook in Jira Server

1. Login to Jira Server and go to **Settings** then **Webhook**

![](/files/TaIE0vE7oiOsWMhVAIYl)

2.Click on **Create a Webhook**. Paste the **Jira Server** Webhook URL you copied from Squadcast and check the **created** And **updated** check boxes under issues.

![](/files/FnuGiO2K57LRx3vQyM43)

3.Click **Create** .

![](/files/ZMNvXvZnjL5HAwXyAEFA)

Now whenever an issue goes to **To Do** status in Jira an incident will be triggered in Squadcast . Also when that issue goes to **Done** status in Jira it will be resolved in Squadcast.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


---

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