> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/manage-users/notification-rules.md).

# Incident (Personal) Notification Rules

Incident (Personal) Notification Rules determine how an individual user is notified for an incident that is assigned to them. One can set up rules to be notified on any of the following notification channels:

* Email
* [<mark style="color:blue;">Push notification on the Squadcast mobile app</mark>](/mobile-app/using-the-mobile-app.md)
* SMS
* Phone

As a preference, one would like to be notified a certain way for P1 priority incidents versus P4 or P5 priority incidents. By selecting the priority first, users have a way to define how they should be notified for incidents assigned to them.

{% hint style="info" %}
**Edit Notification Rules for other users of Squadcast**

Irrespective of your User Role in Squadcast, you will only be able to set/edit your own Incident (Personal) Notification Rules. You will not be able to do it for any other member of Squadcast. If you wish to explicitly specify Notification Channels for all the users, this can be done in the Escalation Policy by selecting **Custom** from the drop-down.
{% endhint %}

### Edit Notification Rules <a href="#edit-notification-rules" id="edit-notification-rules"></a>

1. Click on the user icon in the upper right corner and select **Profile**

<figure><img src="/files/cRn9cLd6QhUeUNIcmKBh" alt="Notification rules in Squadcast"><figcaption></figcaption></figure>

2\. You will be taken into the **My Profile** section where you can navigate to **Alert Settings** to configure this

<figure><img src="/files/jzcZSNtnCPjU9ixK1jTO" alt=""><figcaption></figcaption></figure>

By default, there will be a a fallback / default configuration that will be used for all incidents without a defined priority if it is assigned to that user.

<figure><img src="/files/tpKjGQIOdKSuTkFPlC4P" alt=""><figcaption></figcaption></figure>

3\. To define a priority-specific configuration, start by selecting **Add Notification Rules**

<figure><img src="/files/Z0MultCjLCgL931PhXBh" alt=""><figcaption></figcaption></figure>

Here, you can select the priority that this configuration needs to apply to and define the notification rules

4\. Select **Save** after making changes to save the configuration

{% hint style="info" %}
**Info:**

1. Each priority - P1 through P5 can have one configuration each
2. You can set up a rule to be notified immediately, as soon as the incident is triggered, if you input 0 in the text box that asks for time
3. You cannot add `SMS` and `Phone` more than 2 times within each of your priority-specific configurations. However, there are no such limits for `Push` or `Email`
4. A maximum of 8 rules per priority-specific configuration can be configured
5. You cannot define 2 rules through the same medium to be dispatched at the same time - for instance, you cannot have 2 rules via Email that has to be triggered at time t=0 as believe spam has not helped anyone, and definitely not while looking at high priority incidents
   {% endhint %}

You’re good to go. Now, when an incident is assigned to **you**, you will be notified based on your notification preferences set in the **Incident (Personal)** **Notification Rules** section.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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