> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/managing-your-squadcast-account/deactivate-your-squadcast-account.md).

# Deactivate your Squadcast Account

{% hint style="info" %}
Only Account Owners can deactivate an organization.
{% endhint %}

### What it means to deactivate an account in Squadcast:

1. You'll stop receiving incident notifications.
2. Your account will cease to have an active billing plan.

If you have decided to cancel your subscription to Squadcast, follow the steps below.

### Follow the steps below to deactivate your account <a href="#follow-the-steps-below-to-deactivate-your-account" id="follow-the-steps-below-to-deactivate-your-account"></a>

1. Navigate to **Settings** -> **Organization.**
2. In the Organization section, check the box under Deactivate Organization.
3. You will receive a confirmation dialog prompt to confirm the deactivation, click **Deactivate**.

You will be navigated to this screen once you click Deactivate.

<figure><img src="/files/nToQ600XdRFPQoiyMm7s" alt=""><figcaption><p>Image. Screen shown post deactivation of an Organization in Squadcast</p></figcaption></figure>

{% hint style="info" %}
To re-activate your account in Squadcast, reach out to our [<mark style="color:blue;">Support Team</mark>](mailto:support@squadcast.com).
{% endhint %}

{% hint style="warning" %}
**Data Retention**

All data for a deactivated organization is retained, should you choose to reactivate it in the future.
{% endhint %}

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


---

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