> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/services.md).

# Services

- [Adding a Service](https://support.incidents.cloud.solarwinds.com/services/adding-a-service.md): Effortlessly add a new service and integrations for incident notifications - A step-by-step guide to creating and configuring a service for efficient incident management.
- [Service Overview](https://support.incidents.cloud.solarwinds.com/services/service-overview.md): Use Service Overview to drill into relevant information and perform actions on services
- [Service Graph](https://support.incidents.cloud.solarwinds.com/services/service-graph.md): Visualize and manage all your service dependencies with the Service Graph.
- [Maintenance Mode](https://support.incidents.cloud.solarwinds.com/services/maintenance-mode.md): Create Maintenance Mode windows for Services
- [Alert Deduplication Rules](https://support.incidents.cloud.solarwinds.com/services/alert-deduplication-rules.md)
- [Alert Deduplication Rules](https://support.incidents.cloud.solarwinds.com/services/alert-deduplication-rules/alert-deduplication-rules.md): Reduce alert noise by grouping similar alerts together
- [Incident Status Based Deduplication](https://support.incidents.cloud.solarwinds.com/services/alert-deduplication-rules/incident-status-based-deduplication.md): Use Incident Status Based Deduplication to deduplicate all alerts to an existing open incident for a Service
- [Service Dependency Based Deduplication](https://support.incidents.cloud.solarwinds.com/services/alert-deduplication-rules/service-dependency-based-deduplication.md): Deduplicate incoming alerts for a Service against the latest open incident of its dependent Service(s)
- [Key Based Deduplication](https://support.incidents.cloud.solarwinds.com/services/alert-deduplication-rules/key-based-deduplication.md): Define dedup keys using customizable templates for configured alert sources. Auto-group similar incidents for efficient incident management and grouping of duplicates.
- [Event Tagging](https://support.incidents.cloud.solarwinds.com/services/event-tagging.md): Auto-add relevant information like priority, severity or alert type to make incoming incidents context-rich
- [Alert Routing](https://support.incidents.cloud.solarwinds.com/services/alert-routing.md): Route alerts to the right responder(s) based on the tags they carry.
- [Alert Suppression](https://support.incidents.cloud.solarwinds.com/services/alert-suppression.md): Fight alert fatigue with Alert Suppression - Learn how to optimize incident management by effectively suppressing non-actionable notifications. Take control today!
- [Custom Content Templates](https://support.incidents.cloud.solarwinds.com/services/custom-content-templates.md): Streamline incident management with customizable message and description templates. Define personalized alerts using payload from configured sources, and enhance response efficiency.
- [Intelligent Alert Grouping (IAG)](https://support.incidents.cloud.solarwinds.com/services/intelligent-alert-grouping-iag.md): Automatically group incoming alerts with a similar open incident and save your team from alert noise
- [Auto Pause Transient Alerts (APTA)](https://support.incidents.cloud.solarwinds.com/services/auto-pause-transient-alerts-apta.md): Automatically pause notifications for transient alerts, giving time for them to auto-resolve before notifying responders.
- [Delayed Notifications](https://support.incidents.cloud.solarwinds.com/services/delayed-notifications.md): Delay notifications outside of business hours and opt for a summary of pending incidents at the beginning of the next business hour.


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