> For the complete documentation index, see [llms.txt](https://support.incidents.cloud.solarwinds.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.incidents.cloud.solarwinds.com/~/changes/lGFY3mJPy207GveiFTeX/manage-users/add-and-delete-users.md).

# Add and Delete Users

### Add Users <a href="#add-users" id="add-users"></a>

Add users to your Organization by following the steps below:

1. Click on **Settings** in the sidebar

<figure><img src="/files/INAwPwAfII0HZ2t3bXMJ" alt="Settings - How to add users in Squadcast dashboard"><figcaption></figcaption></figure>

2\. Click on **Users** from the secondary navigation menu

<figure><img src="/files/v7pDvg4kfoO9oV1jwUOy" alt="User - How to add users in Squadcast dashboard"><figcaption></figcaption></figure>

3\. Click on **Add Users** on the top right corner

Here, fill in the following details to invite users into your Organization:

* First Name
* Last Name
* Email
* User Type (<mark style="color:red;">`Account Owner`</mark>, <mark style="color:red;">`User`</mark>, <mark style="color:red;">`Stakeholder`</mark>)

<figure><img src="/files/vC40e4S2Zi4nZzZYnpZi" alt="Add users  - How to add user in Squadcast dashboard"><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:**

To import multiple users to your Organization in one go, you can simply drag and drop a `.csv` file or, click on `select a file from your computer` on the top of the page to bulk import users. More information on this is available [here](/~/changes/lGFY3mJPy207GveiFTeX/manage-users/import-users.md).
{% endhint %}

{% hint style="info" %}
**Note:**

If one wants to view the profile of another user added to the Organization, click **More Option** -> **View Profile**

<img src="/files/PsTuqOrDdTzNtoJFiWf2" alt="View User Profile - How to view of user profile in Squadcast" data-size="original">
{% endhint %}

4\. Click on the **Send Invites** button, on the bottom left, to invite these newly added users to your Organization

<figure><img src="/files/lrNs739KtrN0R71IF00K" alt="Send invites - How to add user in Squadcast dashboard"><figcaption></figcaption></figure>

* The invited user will receive an email for verification. Until the user has been successfully verified, you will notice an icon indicating that <mark style="color:red;">`Verification Is Pending`</mark> against that User.
* You can choose to resend the verification email by clicking on the <mark style="color:red;">`Verification Is Pending`</mark> icon should that be necessary. Please ensure that you check not only your *Inbox*, but also *Spam* or *Promotions* folders to ensure the verification email ended up landing there.

{% hint style="info" %}
**Note:**

You cannot change or transfer the Account Ownership using this *Add Users* flow. This needs to be done after the users have been imported.
{% endhint %}

### Delete Users <a href="#delete-users" id="delete-users"></a>

Remove/delete users added to your Organization by following the steps below:

1. Click on **Settings** in the sidebar

<figure><img src="/files/8P3UOI6ifYnZIB6EcsEm" alt="Settings - How to delete users in Squadcast dashboard"><figcaption></figcaption></figure>

2\. Click on **Users** from the secondary navigation menu

<figure><img src="/files/bAx8AujFghwVWdhoVEar" alt="User - How to delete users in Squadcast dashboard"><figcaption></figcaption></figure>

3\. Click on the <mark style="color:red;">`More Options`</mark> icon and select **Delete** to delete the user

<figure><img src="/files/VH3lNEpRvm9ifF1aaRRp" alt="Delete users  - How to delete user in Squadcast dashboard"><figcaption></figcaption></figure>

4\. If the user is part of any Team, a modal listing all the Teams that the user is a part of, appears as shown below

![Delete users  - How to delete user in Squadcast dashboard](/files/Pd4dm6BpJwTSyXf4dMSZ)

Users who are part of some team can’t be deleted. You’ll have to [remove them from the team](/~/changes/lGFY3mJPy207GveiFTeX/manage-teams/add-and-remove-team-members.md#remove-a-member-from-a-team) before deleting them.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.incidents.cloud.solarwinds.com/~/changes/lGFY3mJPy207GveiFTeX/manage-users/add-and-delete-users.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
